Privacy Policy
Last Updated: July 2026
Introduction
OfficialHosts (“OfficialHosts,” “we,” “our,” or “us”) values your privacy.
This Privacy Policy explains how we collect, use, disclose, and protect information when you use OfficialHosts, including our website, software, applications, and related services (collectively, the “Platform”).
By using OfficialHosts, you agree to this Privacy Policy.
Information We Collect
Depending on how you use the Platform, we may collect:
Account Information
- Name
- Email address
- Phone number
- Company name
- Billing address
- Country
- Password (encrypted)
Property Information
You may upload:
- Property descriptions
- Photos
- Amenities
- Pricing
- Availability
- House rules
- Rental policies
Guest Information
Hosts may collect guest information through the Platform, including:
- Guest names
- Email addresses
- Phone numbers
- Reservation details
- Messages
- Arrival and departure information
Hosts are responsible for ensuring they have the right to collect and use this information.
Payment Information
OfficialHosts does not store full credit card numbers.
Payments are securely processed through third-party payment providers such as:
- Stripe
- PayPal
Payment information is subject to the privacy policies of those providers.
Technical Information
We may automatically collect:
- IP address
- Browser type
- Device type
- Operating system
- Language settings
- Time zone
- Referral URLs
- Pages visited
- Usage statistics
Cookies and Similar Technologies
We use cookies and similar technologies to improve our Platform.
See our Cookie Policy below.
How We Use Information
We use information to:
- Provide our services
- Create websites
- Process subscriptions
- Improve performance
- Provide customer support
- Send service notices
- Detect fraud
- Improve AI features
- Generate analytics
- Comply with legal obligations
AI Features
OfficialHosts offers AI-assisted tools.
Content submitted to AI features may be processed to:
- Generate website content
- Improve descriptions
- Assist with SEO
- Draft guest communications
Users should review all AI-generated content before publishing.
Information Sharing
We do not sell personal information.
We may share information with trusted providers that help us operate the Platform, including:
- Stripe
- PayPal
- Cloud hosting providers
- Email providers
- Analytics providers
- Customer support providers
We may also disclose information when required by law.
International Users
OfficialHosts serves users worldwide.
Information may be processed in countries other than where you reside.
By using OfficialHosts, you consent to such transfers where permitted by applicable law.
Data Security
We use commercially reasonable safeguards including:
- SSL encryption
- Secure servers
- Password encryption
- Firewalls
- Access controls
- Regular security updates
No system is completely secure.
Data Retention
We retain information only as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
Your Rights
Depending on your location, you may have rights to:
- Access your data
- Correct inaccurate data
- Delete your data
- Export your data
- Restrict processing
- Object to certain processing
- Withdraw consent where applicable
To exercise your rights, contact us using the information below.
Children’s Privacy
OfficialHosts is not intended for children under 18.
We do not knowingly collect personal information from children.
Third-Party Links
Our Platform may contain links to third-party websites.
We are not responsible for their privacy practices.
Changes
We may update this Privacy Policy from time to time.
Material changes will be posted on this page.
Contact
OfficialHosts
Cookie Policy
Last Updated: [Date]
OfficialHosts uses cookies and similar technologies to improve your experience.
What Are Cookies?
Cookies are small text files stored on your device when you visit our website.
Cookies help remember preferences and improve website functionality.
Types of Cookies We Use
Essential Cookies
Required for:
- Login
- Security
- Account management
- Website functionality
These cookies cannot be disabled without affecting the Platform.
Performance Cookies
Help us understand:
- Popular pages
- Website performance
- Error reporting
- Visitor statistics
Functional Cookies
Remember:
- Language
- Region
- Preferences
- Dashboard settings
Analytics Cookies
Help us improve the Platform.
Examples may include:
- Google Analytics
- Microsoft Clarity
These cookies collect aggregated usage information.
Marketing Cookies
Used only if enabled.
May support:
- Google Ads
- Microsoft Advertising
- Meta Pixel
- LinkedIn Insight Tag
These cookies help measure advertising effectiveness.
Managing Cookies
Most browsers allow you to:
- Block cookies
- Delete cookies
- Receive notifications before cookies are stored
Disabling cookies may affect some features of OfficialHosts.
Third-Party Cookies
Some services integrated into OfficialHosts may place cookies, including:
- Stripe
- PayPal
- Microsoft
- YouTube
- Vimeo
These providers maintain their own privacy policies.
Do Not Track
Some browsers support “Do Not Track.”
Because there is no universally accepted standard, OfficialHosts does not currently respond to all Do Not Track signals.
Updates
We may update this Cookie Policy periodically.
The latest version will always be posted here.
Contact
OFFICIALHOSTS LLC
16192 Coastal Highway Lewes, DE 19958
Website: https://officialhosts.com
Email: Contact Form
Phone: 1-800-521-4803