FAQ

No. Official Hosts is designed for beginners and experienced hosts alike.

Your OfficialHosts account is created immediately after signup so you can begin building your website right away.

OfficialHosts is an AI-powered website platform that helps independent hospitality businesses create professional direct-booking websites, accept online reservations, and grow their brand.

OfficialHosts is designed for vacation rentals, bed & breakfasts, boutique hotels, guest houses, cabins, lodges, glamping properties, campgrounds, RV parks, serviced apartments, and other hospitality businesses.

Yes. You can customize colors, logos, images, text, and branding.

Yes. You can add additional properties as your business grows.

Yes. Your content, branding, and business remain yours.

Every website includes responsive design, booking tools, secure payments, AI assistance, and a free Guest Welcome Portal.

Yes. Every OfficialHosts website is mobile-friendly.

Yes. Guests can submit booking requests or make reservations through your website, depending on your configuration.

Yes. You control your property’s availability and booking settings.

Yes. Many hosts continue using marketplaces while encouraging repeat guests to book directly.

Yes. OfficialHosts supports calendar synchronization with supported services.

Yes. Updates appear immediately for future guest visits.

No. The Guest Welcome Portal opens in a standard web browser.

Yes. Every OfficialHosts website includes a Guest Welcome Portal at no additional cost.

Guests can view Wi-Fi information, check-in instructions, house rules, local recommendations, emergency contacts, and more.

A direct booking website allows guests to book directly with you instead of exclusively relying on third-party marketplaces.

The Guest Welcome Portal is a QR-code-powered digital guide included with every website at no extra charge.

OfficialHosts currently charges a one-time setup fee and a monthly subscription. Current pricing is displayed during checkout.

Yes. Supported payment processors can handle multiple currencies and payment methods, subject to their availability.

Yes. You may cancel your subscription according to the applicable terms and cancellation policy.

No. Payments are processed directly by your selected payment provider.

You can accept payments through supported providers such as Stripe and PayPal, which support numerous payment methods and currencies.

Yes. AI can generate professional descriptions based on the information you provide.

Yes. AI can suggest titles, keywords, and search-friendly content.

Yes. AI can help improve and rewrite existing descriptions.

The AI Assistant can help write descriptions, improve content, generate house rules, optimize SEO, and suggest hospitality content.

No. AI is optional. You remain in complete control of your content.

Yes. Campgrounds and RV parks can showcase sites, amenities, and reservation information.

Yes. OfficialHosts supports glamping tents, domes, yurts, cabins, and other unique accommodations.

Yes. You can manage different types of hospitality properties under your account.

Yes. OfficialHosts supports B&Bs with features such as breakfast information, guest communications, and direct bookings.

Yes. Boutique hotels can use OfficialHosts to build branded websites and accept direct bookings.

Yes. You can manually migrate content, and future import tools may simplify transfers from supported platforms.

Yes. Customer support is available to assist with your account and platform questions.

Yes. OfficialHosts uses modern security practices and integrates with trusted third-party providers where applicable.

OfficialHosts combines AI-assisted website creation, direct booking tools, secure payment integrations, and a free Guest Welcome Portal into one platform designed for independent hospitality businesses worldwide.

OfficialHosts manages platform infrastructure, but customers should also retain copies of important content and assets.